Hello all! I’ve already gotten my job posting, I got posted to Klinik Pergigian Gombak Setia under the district of Gombak and state of Selangor. I was fortunate enough to have only waited 3 months from the time of registration to actually getting the job offer as part of the November 2017 intake. The process of getting a job as a dental officer under the government in Malaysia is extremely complicated and headache-inducing, especially more so if you’re a foreign graduate without batchmates, as I personally went through lots of questioning and double-checking myself. So I’ve decided to help the new dentists out there: here’s my detailed step-by-step guide on how to get a job in the government as a dentist in Malaysia (accurate as of Nov 2017)
If you’re lazy to go through the entire article, here’s a condensed TL;DR version that probably doesn’t mean anything if you don’t know your way around.
- STEP 1: Register with the MDC
- STEP 2: Apply online through SPA
- STEP 3: Submit required documents to KKM
- STEP 4: Wait for job offer
- STEP 5: Attend PTM
- STEP 6: Report for duty
STEP 1 – Email MDC
First thing you must do after you graduate is to make an appointment with the Malaysian Dental Council (MDC) to register as a dental practitioner (pengamal pergigian). I tried calling the MDC phone number, but they told me to email them so they can take their time to arrange an appointment and reply you. The email to firstname.lastname@example.org should include your full name, the university you graduated from, and that you want to register as a new dental practitioner. I wrote my email in Bahasa Melayu but I believe you can write to them in English as well.
STEP 2 – Prepare your documents
For item no. 1 you can get it through this link – http://mdc.moh.gov.my/uploads/borang-4_mdc_registration.doc
Items no. 8 and 9 only applies to dentists who have previously registered under a different regulatory body overseas e.g. GDC in the UK or Australian Dental Board etc.
STEP 3 – Attend the MDC registration appointment
From what I know, you have to attend this appointment in person (I feel for you East Malaysian folks!). The MDC office is located in Cyberjaya at this address:
E301, Level 3, Block 3440, Enterprise Building 1, Jalan Teknokrat 3, Cyberjaya, 63000 Cyberjaya, Selangor.
The appointment took 3 hours long (9am to 12 noon), and I was there with some 14 other new dentists. We were gathered into a conference room and they gave a briefing about the role of MDC as a dental profession regulatory body, the importance of professionalism and ethics, the next steps to take to apply for the job, and what to expect during the khidmat wajib (1 year as of 2017). They also collected the documents as mentioned above and gave us our MDC number.
It’ll take a week or so to process the Sijil MDC, which you can either choose to be posted to your address or collected by hand. I chose to collect by hand as Cyberjaya isn’t too far from me. In the meantime, don’t waste time and do this next step.
STEP 4 – Apply online through SPA
Now this part is the most crucial part of the application and is the part where most people get their applications stalled due to mistakes. SPA stands for Suruhanjaya Perkhidmatan Awam (Public Service Commission) and is responsible for allocating jobs to new dentists in Malaysia. Note that however they are not your employers – that would be KKM (Kementerian Kesihatan Malaysia) – SPA is just a body related to them, in charge of appointing employees to public service.
Go to this link to apply through the SPA online form – https://putra2.spa.gov.my/spa8new/login.jsp
Remember to fill in all your details, including your PMR, SPM results, your musical talents, co-curricular activities etc. Just fill in as much as you can, even if they seem less than important. Won’t want to miss anything! There’s also a STPM section, but I did A-levels and I didn’t get to enter my details here so I left that section blank, which turned out to be okay. There’s also the subsection Pengajian Tinggi under Maklumat Akademik where we enter the degree and university – I chose Sarjana Muda (Am) when most other applicants chose Sarjana Muda Dlm Bdg Profesional – which also turned out to be okay.
Now here’s the important part where people mess up: where to enter your MDC number? It’s actually under Maklumat Akademik > Profesional/Iktisas/SKM/SVM. Under the dropdown box, choose Berdaftar dengan Majlis Pergigian Malaysia and put in the date of your registration (the date of the MDC appointment when you got your number), and your MDC number itself.
Fill up the rest of the online form, tick the box Saya setuju under Pengakuan Pemohon, hit Hantar to submit.
After submitting, perhaps wait a few days, then call one of SPA’s dedicated Bahagian Pengambilan phone numbers – 03-8885 6327 / 6313 / 6338 / 6372 / 6475 / 6137 ( Unit Perubatan ). Tell them you want to menyemak status permohonan, give them your name and IC number, and ask if there are any masalah mengenai permohonan. This is just for your own assurance – they’ll tell you if you missed anything in the SPA form. The form itself online won’t say anything!
STEP 5 – Submit documents to KKM
For this next step you need your MDC certificate. MDC will call you to inform you that your certificate is ready for collection or you’d get it in the post. There is also a list of documents you need to submit to the kementerian. You can download this form from this link which states what is required – http://www.moh.gov.my/index.php/pages/view/981
For my case, I went to Cyberjaya to collect the MDC certificate and made a photocopy at a nearby stationery shop, and immediately went to Putrajaya to submit the other documents mentioned in the link above.
Again, you can opt to submit it by hand to the ministry itself, or post it to them. I personally went to Putrajaya to hand in the documents and to see the ministry building. I was redirected to the Unit Pengurusan & Profesional. In the end it was quite anticlimactic as all I needed to do was to place the documents on a tray titled Pegawai Pergigian on an office desk which was vacant. Here’s exactly where you need to post/hand in your documents to:
KEMENTERIAN KESIHATAN MALAYSIA
BAHAGIAN SUMBER MANUSIA
UNIT PENGURUSAN & PROFESIONAL 1
ARAS 9, BLOK E7, KOMPLEKS E
PUSAT PENTADBIRAN KERAJAAN PERSEKUTUAN
STEP 6 – The long wait
Go work as a DSA or a lab technician in the meantime to keep in touch with the profession! It’s also a great time to discover what other passions you may have in life – music, arts, photography, investments and business management etc.
STEP 7 – The offer email
When it’s your lucky day, you will get an email from Bahagian Sumber Manusia KKM titled TAWARAN LANTIKAN KONTRAK SEBAGAI PEGAWAI PERGIGIAN GRED UG41 DI KEMENTERIAN KESIHATAN MALAYSIA (KKM) – PERMOHONAN PENEMPATAN SECARA ATAS TALIAN DI SISTEM eDENTIST.
The email will detail when the eDentist system opens (where you choose your placement state) and that you will need to make an online account with eDentist. You can try to log in eDentist with your account but it wouldn’t open until the specified time and date. Also it will mention that the PTM and employment starts the following week, which gives you very little time to prepare, so be warned!
It’s time to plan where to get insane internet connection speeds to get the state that you want! I’ve heard of people going to cybercafes to get extra bandwidth and speed.
STEP 8 – Ready you keyboard warriors!
When eDentist finally opens, there will be annoyingly 3 tabs. The first tab wants you to fill in some extra family details in a form, the second tab wants you to fill in your pre-U qualification and year. The third tab is the one where you choose your state of choice.
For me I wanted KL as my first choice but the first two tabs stalled me for a few precious seconds, and the mere 15 vacancies for KL were filled up by then. I quickly picked Selangor (38 vacancies) as my next choice and phew I got it!
Best of luck at this stage getting your state!
STEP 9 – More documents
Once you get the state of choice, there are a few forms and documents to download from the eDentist page – a contract agreement, medical checkup form, offer letter, statutory declaration etc. These are very important, take note of the number of copies you require for each item.
Here’s a full checklist of what’s needed (extracted from the Surat Tawaran Pelantikan itself):-
- Dua (2) salinan Surat Tawaran Pelantikan
- Empat (4) Borang Perjanjian Kontrak yang lengkap bersama duti setem
- Tiga (3) Surat Setuju Terima Pelantikan asal
- *Akuan Berkanun Bagi Kegunaan Calon lantikan (SPA. 6C 2014) asal dan dua (2) salinan
- *Borang Pemeriksaan Kesihatan Bagi Calon Lantikan Perkhidmatan Awam (Pin. 1/2013)* asal dan salinan
- Ijazah asal dan tiga (3) salinan
- Diploma/STPM/SPM dan tiga (3) salinan
- Sijil Perakuan Pendaftaran asal dan tiga (3) salinan
- Tiga (3) salinan Kad Pengenalan
- Surat panggilan Program Transformasi Minda asal dan salinan
- For the statutory declaration (akuan berkanun) which you will need to sign in front of a commissioner of oath.
- The contract agreement needs to be brought to a Lembaga Hasil Dalam Negeri office to be stamped with a setem hasil.
- The medical checkup must be done ASAP and a urine test part of it. Better to do it under a government clinic (Klinik Kesihatan) or government hospital
- You’ll also need multiple photocopies of your IC, degree, MDC certificate, SPM certificate.
Also to do: set up an EPF/KWSP account, you’ll need it as soon as you report to state office. Takes literally 2 mins – go to the nearest EPF office, use a kiosk to enter your IC and print out your EPF number.
Another thing to do: make a stamp and name tag. Go to a stationery shop with the necessary facilities to make these things. You’ll need it as soon as you start work! Here’s an example of mine.
STEP 10 – Transform your mind
Keep checking the eDentist page for details about the upcoming Program Transformasi Minda (PTM). There will be another surat jemputan PTM, detailing the dress code and the length of stay. For mine it was posted online 3 days after the offer (and a mere 4 days before actually attending the PTM) that the PTM would be held in Melaka, at a resort called Amverton Heritage Resort Ayer Keroh. Food and accommodation all paid for!
The PTM is a weeklong course and contrary to popular belief, it isn’t actually all that “brainwashy”. They talk mainly about the role of the civil service, law & ethics, and the structure of governmental bureaucracy but don’t really touch the political side of things. Make use of this time to make new friends in your groups and at the dining table. There will be some group work to do during this week, so take the opportunity to foster the bond with your new friends. I think the PTM is made to be more of a fun session for new civil servants than actual serious business so just go in to have fun!
Now there’s a burning question going on: despite knowing your state of work, you still don’t know which clinic/hospital you will be placed in. You won’t find out at the PTM, which brings us to this next part.
STEP 11 – Report to the state office
After the PTM, we had to report to the state office (for Selangor it was in Shah Alam) at 8am on the first working day following the PTM. For Johor, Kedah, Kelantan and Terengganu it’s on a Sunday, and for the other states, it’s Monday.
The state office will give YET ANOTHER briefing/ceramah and then you will be allocated your actual clinic placement. Selangor claims to use some “special algorithm” to place us according to vacancy requirements, home address, gender and race for diversity purposes. Some states will allow swapping between people. I got Gombak Setia which is extremely close to KL, so I didn’t let it go!
After finalising your clinic placement, which took hours, you will get a letter to report to the district office (PKPD daerah), which brings us to…
STEP 12 – Report to district office
My district is Gombak, which has its district office in Rawang. So I traveled to Rawang PKPD for the actual submission of the documents required and their photocopies, and confirmation of EPF/KWSP account and bank account details (for your salary!).
Also here you can claim mileage expenses for your troubles traveling from home to PTM location to state office to district office.
Finally, you will get a letter with your name and the address of the clinic…
STEP 13 – Report to clinic!
Go to your clinic, submit your letter to the YM (Yang Menjaga) of the clinic and there! You’ve finally gotten yourself a job as a dental officer in the civil service. From here on out, your YM will inform you of any other urusan you need to carry out. One example would be applying for an APC (annual practising certificate) with the MDC.
Phew was that a lot of stuff to go through. Good luck to you the reader in the long and arduous task of getting a job as a dental officer in Malaysia!